Now Hiring - Training Coordinator in Rancho Cucamonga, CA

Partners Personnel is seeking a motivated Training Coordinator to support our training team in our corporate office in Rancho Cucamonga, CA.

Job Duties/Responsibilities:

• Address and resolve any training-related issues or inquiries via the Help Desk Ticket system, providing timely and satisfactory solutions.
• Coordinate with managers to ensure a smooth onboarding process for new employees.
• Facilitate the registration and enrollment of new hires into the company's learning management system.
• Coordinate training schedules for new hires, ensuring they align with the company's onboarding process.
• Conduct welcome calls to new hires using their branch phone, cell phone, or Teams platform.
• Provide role-specific overviews or presentations tailored to the individual's position during the welcome call.
• Enroll new hires in the appropriate learning path.
• Collaborate with trainers or subject matter experts to develop and update training materials, presentations, and resources.
• Keep accurate records of training progress and completion, updating the Training Dashboard and Tracker accordingly.
• Collect feedback from new hires and managers after training sessions to identify areas for improvement and assess training effectiveness.
• Problem-solving - Out-of-the-box thinking to identify solutions.
• Responsible for following a training curriculum and ensuring all questions are answered.
• Able to identify deficiencies and suggest areas of improvement.
• Works with the Training Manager on individual performance, abilities, and team capacities.
• Provides daily follow-up communication regarding the training progress and identify any areas that can be improved and impact efficiency.
• Identify software training gaps and propose solutions to address gap.

Minimum Skills and Competencies:

• Regularly attending work on time and adhering to the designated work schedule.
• Excellent verbal and communication skills.
• Inside Sales experience preferred
• Must have previous experience working a desk job.
• Strong computer proficiency with Microsoft Office 365.
• Above average writing skills.
• Completing assigned tasks and projects within the given deadlines and meeting the required quality standards.
• Understand this is NOT a remote position.

Partners Personnel Management Services LLC is an equal opportunity employer.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Rancho Cucamonga, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)
• Schedule management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person