Now Hiring - M&M Strategic Staffing Solutions - Key Account Manager (Latin American Division) in Doral, FL

Full description of the position

Key Account Manager (Puerto Rico)

International Technology Leader - Latin American Division is looking for a skilled Key Account Manager to oversee the relationship’s of the company with one of its most important clients and expand growth with carrier accounts in Puerto Rico and/or relevant territories.

The ideal candidate will be apt in building strong relationships with the customer identifying the needs and requirements to promote company products and achieve mutual satisfaction.

Main responsibilities

• Working in close liaison with the key client for strategic planning aiming constant improvement in client results
• Negotiating contracts with the client and establishing a timeline of performance
• Communicating with the client to ensure that their needs are understood and addressed
• Developing a solid and trusting relationship between the key client and the company as well as with indirect channels capitalizing on the Company brand in our region
• Collaborating closely with internal departments such as Marketing, SCM and Logistics
• Resolving complaints and keeping track of all processes that pertain to the client’s requests
• Planning and presenting reports on account progress, goals, and initiatives to share with team members and stakeholders
• Monitoring OEM Market share, both in house and in country while targeting sell in to achieve desired results
• Forecasting and follow up sell through & sell out progress periodically (weekly, monthly, quarterly & annually)
• Monitoring and updating the internal system making sure the demand is reflected on timely manner following company guidelines
• Processing accurately and efficiently incoming purchase orders for the assigned client
• Reviewing and verifying purchase order information to ensure the received order complies to the internal system and process requirement until order completion
• Creating and tracking of sales orders as well as effectively allocating orders by RTF (Return-To-Forecast)
• Keeping track and maintaining every record related to the client including purchase orders, sales orders, e-mails, etc.
• Other assignments as needed

Requirements and Qualifications

• Able to multitask, prioritize, and manage time efficiently
• Goal-oriented, organized team player
• Self-motivated and self-directed
• Excellent interpersonal relationship skills
• In-depth understanding of company key clients and their position in the industry
• Able to analyze data and sales statistics and translate results into better solutions
• Bachelor's degree in marketing, business administration, sales, or relevant field; Master's degree preferred
• Four to five years' previous work experience in sales, management, key account management, or relevant experience
• Excellent verbal and written communication skills; must be a listener, a presenter
• Intermediate computer skills and the Microsoft Office Suite, with emphasis on superior Excel skills.
• Strong negotiation skills, with ability follow-through on client contracts
• Proven results of delivering client solutions and meeting sales goals
• Travel to Puerto Rico and/or Central America as frequent as required
• Approximately 20% travel required
• Visa sponsorship is not available at the moment

Job Type: Full-time

Pay: $100,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Travel requirement:

• Travel
• Up to 25% travel

Ability to commute/relocate:

• Doral, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• sales, management, key account management: 1 year (Preferred)
• Advanced Microsoft Excel: 1 year (Preferred)
• Negotiation skills with client contracts): 1 year (Preferred)
• analyze data and sales statistics: 1 year (Preferred)
• Technology Industry: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location