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Customer Service Representative in Tampa, FL

This job is no longer available from Caro Enterprises Inc
Find similar jobs: Sales Recruiter jobs near Tampa, FL
COMPANY

Caro Enterprises Inc

Base Salary: At least $40,000
Total Comp: $20,000 to $40,000
Industry: Sales Recruiter
Benefits: Yes
Customers: Large
Car Allowance: Yes
Sales Cycle: Long
Travel: No Travel
Location: Florida:, Tampa

JOB DESCRIPTION

JOB SUMMARY: The primary responsibility of this position is to offer excellent service to our customers, including, but not limited to: providing product and pricing information, processing orders, ensuring that all orders are shipped in a timely manner and resolving issues that arise from the problems with orders (regarding replacements, credits, etc.), to ensure 100% customer satisfaction.

ESSENTIAL FUNCTIONS OF THE JOB:

  • Process customer orders
  • Answer phone or email inquires
  • Provide product information and meet service requests
  • Track orders and coordinate correction of orders
  • Process inquiries on shipping status, pricing or invoicing information, and various website questions
  • Liaise between Manufacturing Departments, Accounts Receivable, Art Department, and Sales Team to resolve any issues related to customer satisfaction


SUPERVISORY RESPONSIBILITIES: None applicable

WORK ENVIRONMENT: General office conditions