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Inside Sales Representative in Cary, NC


Accreditation Commission for Healthcare

Base Salary: Yes (amount not posted)
Total Comp: $40,000 to $60,000
Industry: General
Benefits: Yes
Customers: Small
Car Allowance: No
Sales Cycle: Over 6 Months
Travel: No Travel
Location: North Carolina: Cary


ACHC is currently looking for an energetic self-starter to develop strong customer relationships using a compassionate selling approach to increase awareness about the value of ACHC’s various programs and services. The Inside Sales Representative is responsible for sourcing and managing new relevant business opportunities for ACHC within the healthcare industry, generating interest through outbound cold calls/emails and inbound lead follow-up.  The ideal candidate must be comfortable making dozens of these calls to prospective customers each day and should also possess B2B sales experience, an entrepreneurial spirit, and a positive attitude.          

Responsibilities include:

  • Source new sales opportunities daily through outbound cold calls and emails; as many as 30-50 calls per day to generate interest, qualify prospects, and close sales.
  • Make warm communication into existing ACHC leads to identify the level of interest in our programs and services.
  • Establish and build customer relationships by understanding their needs and requirements and aligning those with ACHC offerings.
  • Play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives by meeting and exceeding monthly Sales goals.
  • Address all questions/concerns of prospects and guide them through the entire Accreditation decision-making process, from initiation of contact through contract signing.
  • Conduct independent research to obtain competitive, comparative, and other relevant data/information in support of business initiatives, reporting out on those findings and making recommendations as needed.
  • Maintain routinely and effectively all appropriate prospect/customer-related information in our CRM.  
  • Attend an occasional trade show or conference.
  • Participate in other projects and activities as requested involving sales and business development that provide opportunity for Accreditation.
  • Comply with ACHC’s Quality Management System (QMS), established policies and procedures, and achievement of the quality objectives (Balanced Score Card).

Job Requirements:

  • Minimum two-year Associate’s Degree (Bachelor’s preferred) in a business related field with 3 years of relevant work experience in a business setting, or a high school education with a minimum of 5 years of relevant work experience in a business setting.
  • 2+ years of outbound inside sales experience required.
  • Proven track record of over-achieving quota.
  • Strong but pleasant phone presence and comfort with making 50+ calls per day.
  • Proficiency in Microsoft Office applications with familiarity in the use of CRM databases.
  • Strong customer relationship management, interpersonal, and communication skills (oral and written.)
  • Skillful negotiation and organizational abilities, along with attention to detail.
  • Excellent listening skills and a passion for extraordinary customer service.

This position is office-based and is located in Cary, NC.  Please send cover letter and resume along with salary requirements. Resumes submitted without desired salary information will not be considered.

 At ACHC we aim to hire only the best. As a non-for-profit company with a rapidly growing base of influence within our markets, our philosophy is rooted in innovation, best-in-class customer service, integrity, and, quite simply, excellence. Our visionary market sensibility coupled with a workplace that was recognized nationally as a 2017 Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. If you consider yourself a goal-oriented leader who would like to be part of a fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best customer service experience, we would love to have you join us.

 Accreditation Commission for Health Care is an Equal Opportunity Employer.