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Sales Training Program Manager, UCC in Lindon, UT

COMPANY

LogMeIn

Base Salary: Yes (amount not posted)
Total Comp: Not Listed
Industry: General
Benefits: Yes
Customers: All
Car Allowance: No
Sales Cycle: Short
Travel: No Travel
Location: Utah: Lindon

JOB DESCRIPTION

Overview

LogMeIn is hiring a sales trainer to partner with our Unified Communication & Collaboration (UCC) teams to assess, measure, and enhance the performance and effectiveness of our sales and care organizations. The ideal candidate has proven success analyzing and understanding performance data, developing and delivering targeted product training, and engaging with cross-functional stakeholders. This role reports to the Director of Global Product Training, and is an integral part of our teams future success.

Responsibilities

  • Develop, facilitate and execute a multi- tiered product training strategy for Sales and Care teams including follow-up and reinforcement
  • Partner with Product Management and Marketing teams to understand the ongoing product release and launch schedule. Facilitate training in accordance with our corporate communications strategy
  • Using a variety of modalities (ILT, VILT, eLearning), develop and deliver effective sales training content that aligns with the corporate/product/marketing strategy, includes key messages and incorporates sales skills to ensure the Global team is successful
  • Engage key stakeholders and cross-functional leaders in UCC to ensure readiness for training
  • Refine existing sales training curriculum in alignment with evolving business priorities
  • Work with key internal stakeholders to gather corporate updates. Contribute content to a weekly newsletter for Sales and Care and communicate periodic news alerts as necessary
  • Plan and execute monthly global sales leadership meetings
  • Develop and manage training assets and assessments in conjunction with product trainings
  • Develop and maintain process for product certifications to be completed by the Sales and Care organizations
  • Lead or assist with the content development and execution of our annual Global Sales event
  • Continuously evaluate training programs, identify gaps, and implement solutions
  • Partner with Onboarding team to ramp, train and support new sales hires
  • Approximately 25% trave

Qualifications

  • Bachelors or advanced degree
  • 5+ years experience in Sales Management and/or Sales training for high tech organizations with the demonstrated ability to transfer skills and knowledge to a group and/or individual
  • Unified Communications and Collaboration (UCC) market understanding; cloud telephony/PBX and/or cloud collaboration product familiarity a plus
  • Experience acting as a liaison between Product Management / Marketing and Sales organizations
  • Strong meeting management and group process facilitation skills, with ability to structure small and large group meetings to achieve pre-defined objectives and work across multiple time zones
  • Training delivery and/or instructional design experience and strong presentation skills (in person and delivery)
  • Ability to work independently, as well as cross functionally, to accomplish required goals
  • Proven ability to prioritize and multitask in a fast paced, dynamic environment
  • Strong understanding of sales process and techniques utilized by both Inside and Field Sales teams
  • Self-starter with an exceptional ability to identify behavioral and knowledge gaps and develop training to address them
  • Demonstrated strong interpersonal skills and ability to build effective working relationships throughout all levels of the organization
  • High competency in the following areas: highly collaborative and organized, strong oral and verbal communication, excellent multi-tasking, planning, process and project management, effective decision making, results-oriented, ability to work under pressure and with tight deadlines
  • Genuine curiosity on how the LogMeIns UCC products work and why our customers choose LogMeIn
  • Familiarity with eLearning authoring tools such as Articulate360, Learning Management Systems, project management tools and Salesforce a plus
  • Must be proficient with MS Office applications, specifically PowerPoint, Word and Excel

About

LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the worlds top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

OUR VALUESBe Accountable- even when no-one is lookingThrive Together- greatness comes from unlocking each others potentialAdvance Confidently- we find opportunity and act on itCollaborate Openly- our whole is greater than the sum of our partsEngage Fearlessly- we speak up and listen