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Customer Experience Associate / Product Specialist in Merced, CA

COMPANY

The Razzari Auto Centers

Base Salary: Yes (amount not posted)
Total Comp: $60,000 to $80,000
Location:
Industry: Automotive
Benefits: Yes
Customers: Large
Car Allowance: No
Sales Cycle: salesCycle
Travel: No Travel
California: Merced

JOB DESCRIPTION

Nov 21, 2017

If you have the drive and desire to build your career with a successful and innovative company, we want to talk with you. The best candidates are smart, comfortable with technology, and able to follow a customer focused process. If this is you apply now!

What Makes The Razzari Auto Centers Different?

  • Non-Commissioned Pay Plan! Earn an hourly wage plus bonuses
  • No prior sales experience required
  • Customer centric buying process that is easy and stress free
  • Detailed and structured training program
  • Strong and positive reputation within the community
  • Proud to be involved with local charities and community organizations
  • Full benefit program

Traditionally, car dealerships have paid their people on how much money they could get their customers to spend. We pay our Customer Experience Associates for helping our customers find the right vehicle for their needs. We pay an hourly rate with bonuses for Customer Satisfaction & Fixed Rates for sales. It's a WIN - WIN...isn't that how sales should work?

At Razzari Ford we've established a 39 year reputation of honesty, integrity, and outstanding customer service - before and after the sale. (Check out www.dealerrater.com to see what our customers have to say!)

With the hottest products on the market and as the fastest growing dealership group in our area, we're adding sales professionals to help maintain our extremely loyal customer base. Are you looking for a new career with an unlimited opportunity for advancement and a great earning potential?

If so, our Customer Experience Associates earn excellent income and enjoy the benefits of working with a successful and progressive dealership. If you're currently a professional in sales or customer service or if you're looking for the training and guidance that are essential for long term success - we'd like to talk to you.

Apply online at www.razzaricareers.com. 

Essential Responsibilities and Accountabilities:

1. Provide the highest customer service standards while maintaining a professional demeanor

2. Spend time with customers to determine their needs, wants, and lifestyle

3. Commit to gain knowledge of products and services

4. Reach out to prospective customers and follow up with existing customers

5. Identify opportunities for personal growth and collaborate with team leader

6. Protect organizational integrity at all times

7. Deliver a customer experience that is second to none following the Razzari Auto Centers proven hassle-free process

8. Obtain an understanding of vehicle financing and be comfortable presenting financing options to customers

9. Interact and communicate with perspective customers in person, on the phone, and online