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Account Manager in Salt Lake City, UT

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Questionmark Corporation

Base Salary: At least $40,000
Total Comp: $60,000 to $80,000
Industry: Software
Benifits: Yes
Customers: All
Car Allowance: No
Sales Cycle: salesCycle
Travel: Only in Territory
Location: Utah:, Salt Lake City


May 02, 2018
Summary of role:

This is a fast paced role in an exciting environment. The Account Manager is responsible for relationships with existing global customers. In this role, the Account Manager will receive training and develop a deep knowledge of products, solutions and industry drivers in assigned market segment. With this knowledge, the Account Manager will help customers solve their problems and grow their business. It is a rewarding role. Daily activities include driving customer satisfaction and engagement. Renewals and revenue growth from add on products are also an important focus. A typical day may include business reviews with customers, quotations, presentations and helping customers with questions. In addition to these duties, the Account Manager will assist the Senior Account Manager and Business Development Manager in assigned market with scheduling meetings, presentations, managing evaluations and all administrative tasks associated with the job.

The Account Manager will keep management informed of progress and perform duties with little ongoing supervision. He or she will also coordinate activities with other departments and entities to ensure timely and efficient service to each customer.

This position requires a person who is highly selfmotivated, possesses, excellent telephone and face-to-face skills and can demonstrate features and functions of software. He or she must also possess good problemsolving skills, easily develop relationships, and is detail oriented.

Essential skills/experience:
2-year degree or equivalent experience
Experience with Business Development activities
Good communication skills (verbal and written)
In a previous role has demonstrated an ability to:
To communicate with leaders
Drive revenues, build a sales plan and execute on that plan
Take a small/large sale through a sales pipeline
Learn and explain complex software features easily
Engage with people from different backgrounds and cultures and develop business from those engagements
Take on challenges as learning experiences
Flexible in the working style to meet the business challenges

Desired skills/experience:
Experience in the testing and assessment market
Experience with sales of a Software as a Service (SaaS)
Experience with learning
Knowledge and experience of assessment technologies and methodologies
Successful experience working in a high-tech company in a similar role
Proven ability to:
Influence cross-functional teams without formal authority
Set realistic expectations in order to meet and exceed customers and/or partners expectations

Attributes of the Account Manager:

We are looking for a person who performs duties with little ongoing supervision, is organized and highly self-motivated, with the ability coordinate activities with other departments to ensure timely and efficient service. He or she will need to demonstrate a strong sense of ownership and commitment to achieving meaningful short- and long-term results. He or she must be supportive, willing to learn as well as able and willing to help other team members. Other key attributes/skills of the successful candidate are: highly self-motivated, results & outcome oriented, innovation, excellent telephone presence, decision making, facilitation, influencing, financial acumen and negotiation, project management, strong written and verbal communication aptitude, possess good problem-solving skills, and pays attention to detail.

Background of Questionmark

Questionmark is a market leader in online assessment delivery software. We have high profile clients from a wide range of industries and the world of education. These include banking, manufacturing, insurance, accounting, health care, primary and secondary education institutions, colleges and universities.

We have offices in the UK, USA, and Canada. We care about the satisfaction of our employees and reward them for meeting or exceeding expectations. The company promotes a relaxed, fun and highly productive approach to work.

Our systems deliver over 100 million assessments each year. You can learn more about Questionmark and see what we are up to via our blog:
[please apply online]

The package:
We offer excellent salary and benefits that include company bonus plan, flexible working hours, generous health coverage, paid vacation and sick days and subsidized gym membership.

The candidate must be eligible to work within the US and will work from their home based office in Utah

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, and/or veteran status.