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Business Development Specialist in Addison, IL

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COMPANY

Parts Town

Base Salary: Yes (amount not posted)
Total Comp: Not Listed
Location:
Industry: Manufacturing
Benefits: Full
Customers: Medium
Car Allowance: No
Sales Cycle: salesCycle
Travel: No Travel
Illinois:, Addison

JOB DESCRIPTION

Apr 15, 2016
Company Overview
Parts Town, one of the nations fastest growing restaurant equipment parts distributors, is driven by its mission to change industry standards by developing innovative solutions to support our customers. Having been named one of the Crains Fast 50 Growing Companies in Chicago for five consecutive years, we attribute our continued growth to the passion and commitment demonstrated by our team members. Dedicated to providing the highest quality parts and customer service, Parts Town takes pride in assisting our customers in a personalized, friendly, and precise manner that ensures that every experience is an exceptional one. With a people centered company culture, we are serious about growing and expanding and need people who are looking to do the same!


Job Overview
Business Development Specialists at Parts Town are essential to providing the best experience to our customers. At Parts Town we believe in developing relationships with our customers. It is the responsibility of our Business Development Team to cultivate these relationships and ensure that we continue to deliver the highest level of service to our new and existing customers. Through constant communication Business Development Specialists gain insight into the customer experience so that they can customize strategies to meet the unique needs of each customer, inform them of Parts Town resources, and maintain our customer database to ensure quality service in the future.


Responsibilities
- Place a high volume of outbound calls to new and existing customers
- Obtain and record customer information to improve their customer experience
- Coordinate with Customer Loyalty team members to develop and grow customer relationships
- Maintain the customer database to reflect the most current information
- Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc)
- Capacity to adapt to change in a fast paced atmosphere
- Ability to thrive within a team atmosphere
- Basic phone and computer knowledge


Basic Qualifications
- A passion for assisting customers
- 1-2 years pro-active sales experience
- Bilingual in English and Spanish a bonus
- Strong communication and interpersonal skills
- Exceptional conflict resolution skills
- Ability to self-manage and prioritize job tasks
- Capacity to adapt to change in a fast paced atmosphere
- Ability to thrive within a team atmosphere
- Basic phone and computer knowledge


Benefits
At Parts Town we see employment as a reciprocal relationship; one where we set high standards for those who work here but also recognize and reward our team members for their contributions in the form of various company benefits
- Competitive Compensation
- Quarterly Profit Sharing
- Insurance
- 401k and 401k Match
- Generous Time Away Program
- Employee Assistance Programs
- Employee Relations Events
- Employee Recognition Programs
- Physical Fitness Center