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Time Warner Cable: Online Application Received for the position – 153952BR:Retention Representative in Austin, TX

This job is no longer available from Time Warner Cable
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Time Warner Cable

Base Salary: At least $20,000
Total Comp: $20,000 to $40,000
Industry: Communications
Benefits: Yes
Customers: All
Car Allowance: No
Sales Cycle: salesCycle
Travel: No Travel
Texas:, Austin


Oct 12, 2016
Dear Job Seeker -

Hello!! I am a Recruiter with Time Warner Cable and I recruit for the Customer Solutions Team - Retention Representative Position located our Austin call center.

I recently came across your resume while searching through an online databases and I wanted to reach out to you with a little more information about the Retention Representative position.
Below is a brief description along with highlights of the Retention Representative position Time Warner Cable has to offer:

Retention Representatives earn a competitive salary while working in a call center environment taking inbound calls from Time Warner Cables residential customers. The main purpose of this position is to save and retain our current residential subscribers. Representatives use suggestive sales techniques in order to upgrade customers accounts and/or use consultative sales skills to educate customers on competitive pricing information and/or comparing and contrasting our products and services versus the competition.
A customer-centric mindset is necessary in order to ensure long-term customer satisfaction.
Customer-centric mentality
Performance Based Commission Structure ($13/hr. + uncapped commission)
Sales experience is required
Paid training included
Must be available to work evenings, weekends and/or holidays (Punctual and consistent attendance is required)
A full-time position that includes a Full Benefits Package
(Medical, Dental, Vision, 401k, paid vacation, & much more)
Discounted Time Warner Cable services

If this position is of interest to you, please also promptly apply online at:

Time Warner Cable
Retention Representative
(Requisition #153952BR)

[please apply online]

NOTE: This position does require an assessment to be completed during the online application in order for you to be further considered.

For questions regarding this position, contact [please apply online]

You must apply online for consideration.
We cannot accept unsolicited telephone calls or resumes.

Visit our general jobs page at [please apply online]

Zoshia Dunbar
Contract Recruiter
Talent Acquisition and Movement

[please apply online]
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