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Bilingual Customer Solutions (Retention & Sales) Rep in Torrance, CA

This job is no longer available from Time Warner Cable
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Time Warner Cable

Base Salary: Yes (amount not posted)
Total Comp: $40,000 to $60,000
Industry: Communications
Benefits: Yes
Customers: All
Car Allowance: No
Sales Cycle: salesCycle
Travel: No Travel
California:, Torrance


Oct 12, 2016
Time Warner Cable
(No Cold Calling)

You have an uncanny way of winning customers.

You have an exceptional way of connecting with people, empathizing with them and offering them viable solutions. That skillful way you can turn things around is greatly valued here at Time Warner Cable. And if you are bilingual, well pay extra for that!

Bilingual Customer Solutions (Retention & Sales) Rep

In this key customer care role, youll handle calls from people who are thinking about switching service providers. Youll listen patiently and empathetically, track information, and apply consultative skills regarding our services/pricing and competitors. Your knack for problem-solving will not only diffuse situations,
but point out new value and result in an upsell.

Beyond a passion for the customer & flair for relationships and the ability to speak two languages, youll bring proven experience in sales, retail, hospitality and/or the like. Basic computer/keyboarding skills and a capacity for listening, dealing with confrontation, and overcoming objections should all be part of your make-up.

Time Warner Cable believes that by providing our employees with rich and flexible benefits, we can help them take care of the people who matter mostat work and at home. You can look forward to a total compensation package, generous benefits including discount pricing on our residential products, and more.

Our award-winning call center offers:
Weekly/Monthly contests & incentives!
Fun, team-oriented culture!
Competitive hourly rates plus commissions! Annual opportunities average $45K with a potential of $60K!
Paid training!
Robust benefits including medical, dental, vision, pension, matched 401(k) plan, tuition reimbursement, and discounted cable, phone and Internet services!

Learn more about us! [please apply online]

Join now and begin a rewarding career with other professionals who are driven by maintaining long-term customer relationships! Shifts range as we support our customers 7 days per week.

To apply directly: [please apply online]
Or visit our website at and reference Req#154251

Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status