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Customer Retention and Sales Rep-Culver City CA in Los Angeles, CA

This job is no longer available from Time Warner Cable
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COMPANY

Time Warner Cable

Base Salary: Yes (amount not posted)
Total Comp: $40,000 to $60,000
Location:
Industry: Communications
Benefits: Yes
Customers: All
Car Allowance: No
Sales Cycle: salesCycle
Travel: No Travel
California:, Los Angeles

JOB DESCRIPTION

Oct 12, 2016
We are holding a Career Fair on April 26th from 11am-3pm at the Double Tree Hotel in Culver City, 6161 W Centinela Ave, Culver City, CA 90230

Dress for Success, Onsite interviews will be conducted, Don't forget to bring your updated resume.

Please apply in advance and take the assessment. Copy this link to apply, [please apply online]


Customer Retention and Sales Representative

You have an exceptional way of connecting with people, empathizing with them and offering them viable solutions. That skillful way you can turn things around is greatly valued here at Time Warner Cable.

In this key customer care role, you'll handle calls from people who are thinking about switching service providers. You'll listen patiently and empathetically, track information, and apply consultative skills regarding our services/pricing and competitors. Your knack for problem-solving will not only diffuse situations,but point out new value and result in an up sell.

Beyond a passion for the customer and flair for relationships, you'll bring proven experience in sales, Computer/keyboarding skills and a capacity for listening, dealing with confrontation, and overcoming objections should all be part of your make-up.

Time Warner Cable believes that by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most at work and at home. You can look forward to a total compensation package, generous benefits including discount pricing on our residential products, and more.
Time Warner Cable offers cutting edge digital technology, a rich range of home entertainment and information choices for the whole family to enjoy, and superior service that demonstrates customer satisfaction is our number one priority.


Job Requirements:
Customer-centric mentality
(high volume customer service and/or call center experience preferred)
Sales experience required
Additional Information:
Call Center Hours-Monday through Saturday 8AM-9PM, Sunday 9AM-6PM, including weekends and holidays; position shift hours will vary within the hours of the sales center, needs to be available whenever the call center is open. No schedule restrictions

This position starts at $14 per hour, during and after training; Our average Customer Solutions and Sales Rep are earning $30K-45K, however the commission is un-capped so your earning abilities are limitless; our TOP representatives are earning $60K annually.

Please make sure to apply, take the assessment and upload an updated resume