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Sales Operations Analyst in New York, NY


Guidepoint Global

Base Salary: 100% commission
Total Comp: Not Listed
Industry: Information Management
Benefits: Yes
Customers: All
Car Allowance: No
Sales Cycle: Short
Travel: No Travel
Location: New York: New York


Guidepoint Global is seeking qualified candidates for a Sales Support Analyst. The person will work closely with the Director of Sales, CFO and finance department and be responsible for a variety of tasks to include: data and reporting, contract process management, cross-departmental support, training and documentation

Primary Responsibilities
The Sales Support Analyst will have the following primary duties:

Maintain and analyze key sales productivity and forecasting metrics
Generate and maintain various sales analytics and reports including: new client tracking, client renewals, trial updates, and client drops and ad hoc analysis for sales and finance management.
Develop comprehensive pipeline reporting from CRM system ( or Zoho) and collaborate with IT to build enhanced full-cycle sales functionality.
Support full cycle and cross-functional contract process, including contract approvals, renewal monitoring, and contract data entry.
Work closely with Director of Sales to ensure compliance among the sales team in the use of the CRM system
Implement Sales Directors initiatives and sales plans by working with Sales Team members
Provide data support the Sales Director for weekly sales meetings.
Analyze market intelligence, client usage trends and sales feedback to identify best opportunities and address competitive threats.
Investigate and resolve revenue/commissions issues
Help support infrastructure planning by collaborating with sales, finance and operations/servicing teams
Assist the Director of Sales in documenting and monitoring the sales processes including a Sales Team Playbook, setting out best practices concerning sales strategies, sales tactics, client segmentation, brand messaging, pitch and Q&A scripts.
Assist the Director of Sales facilitate sales training particularly with the CRM

Bachelor's degree or equivalent
2+ years of successful sales operations administration experience
Excellent analytical skills, organization and communication
Proficiency in sales support and reporting (e.g., Excel) and required knowledge of
Ability to collaborate effectively with Director of Sales and across departments; foster an atmosphere of trust and open communication
Excellent interpersonal skills
Work with a high level of energy and focus
Strong initiative and time-management skills
Positive attitude and even temperament

Favored Applicants Will Have:
Initiative and ability to handle increasing responsibility over time.
Ability to harness analytical and critical thinking skills.
Strong organizational skills.
Attention to detail.