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Presales Solution Consultant in Boston, MA

COMPANY

Dispatch Technologies, Inc.

Base Salary: At least $80,000
Total Comp: $100,000 to $120,000
Industry: Software
Benifits: Full
Customers: Large
Car Allowance: No
Sales Cycle: salesCycle
Travel: Overnight/Large Territory
Location: Massachusetts: Boston

JOB DESCRIPTION

Jul 19, 2018

If you’ve taken a day off of work to wait for the cable company to show up- or not show up, then you get it. We need something better, something more modern, something to make the service experience smoother. Dispatch is that answer. We’re solving the communication gap between enterprise brands, 3rd-party contractors, and the homeowner.

Dispatch has built a network of over 50,000 contractors who are completing more than 40,000 jobs per day on the platform. We’re on the hunt for a talented Presales Solutions Consultant  to help us build an even stronger, more robust product.

 

You Will:

  • Be the subject matter expert on product features, with the ability to communicate those features to customers
  • Identify and define customer requirements and execute technology solutions that meet or exceed customer expectations.
  • Solve our customers’ challenges in a combination of presales activities, including discovery to understand the customer journey.
  • Give demos to show our how software can help create operational efficiencies and improve customer experiences.
  • Drive deeper business process discovery to understand the workflows inside the company, and then deliver complex solutioning to explain how we can deliver on our promises.
  • Be a liaison to the Product organization for what our customers are asking for to help inform the Product Roadmap.
  • Partner with the Sales Executive, Professional Services, and management, all with one goal: to sell a successful Dispatch project, and as a result, have a happy customer.
  • Thrive in a fast-paced, high pressure, start-up culture that expects great things every day.

You Are:

  • A highly analytical thinker capable of high-level abstraction.
  • Able to conduct a needs analysis and quickly communicate how a Dispatch solution matches a customer’s business process.
  • Energetic and flexible with a good sense of humor. 
  • An effective communicator with the commercial skills necessary to structure presentations and proposals for delivery to top professionals.
  • Both functionally and technically able to map workflows into our software.
  • Self-directed, self-motivated with strong problem solving skills.
  • A strong listener.
  • Willing to be a key part of the pursuit team, both in the presales role as well as part of the deal strategy team.
  • Skilled at establishing credibility at all levels with the client, and building problem-solving partnerships with internal and external stakeholders.
  • A graduate of a B.S or B.A. programming in computer science, economics, business administration or a related field.
  • Willing to have frequent short stay travel
  • Able to convey a strong presence, professional image, and deal confidently with complex business problems.
  • Are local and able to work in our Boston, MA (North End) office daily.

 

Compensation:

$95,000 per year base salary + commission, plus equity and industry-leading benefits. 

 

Still with us?

We’re ready to meet you if you wake up every day eager to get your hands dirty in a high growth start-up atmosphere.

Dispatch is an equal opportunity employer and values diversity at on all of our teams. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our company is a true meritocracy, and we invite you to come as you are.