Now Hiring - IT Client Account Manager (Partner Success) in Bradenton, FL

Job Type

• Responsible for Client Retention.
• Develop an understanding of assigned partners' business and technology needs.
• Work with Product Managers to develop strategies and solutions to meet the partner’s needs.
• Build relationships through partner engagement activities.
• Create and deliver annual client IT Roadmaps and Budgets.
• Advocate for the partner when communicating service and billing needs internally.
• Cross-sell and up-sell services and solutions to existing accounts.
• Manage partner requests through ConnectWise tickets and activities.
• Manage sales pipeline by keeping opportunities updated.
• Ensure timely response and correct expectations are set and met.
• Drive partner attendance to thought leadership, live stream and lunch and learn events.
• Effectively communicate features and benefits of solutions and products catalog.

• Bachelor’s Degree and minimum of 2 years in direct selling experience preferred.
• Established background in Business IT software/Hardware Systems is preferred.
• Strong organizational and presentation skills and in planning and preparing written communications.
• Ability to multi-task and adapt to changes quickly.
• Must be well-spoken, outgoing, organized, detail-orientated, dependable, and flexible.
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
• Self-motivated with the ability to work in a fast-moving environment.