Now Hiring - Junior Account Manager-Landscaping in Chicago, IL

Job Summary: In Christy Webber Landscapes, the Junior Account Manager acts as the consistent representative client’s trust. This is an entry-level mentorship position designed to assist the AMs and Senior AMs with contract administration, site visits, measuring, documentation, and actively managed accounts. Working closely with AMs and Senior AMs , the candidate will assist and learn our processes and practices while building a portfolio of their own and gaining expertise. Among these are sales, estimating, budgeting, invoicing, and quality control through management of horticultural practices and site personnel.

Develop and capture new business.

• Build a strong customer base by identifying prospective clients, while creating relationships to generate referrals with new and existing clientele.
• Actively educate clients on best management practices and perform regular property walk-throughs to identify services to improve the site.
• Prepare and present estimates/proposals to prospects and/or existing clients.
• Identify up-sale opportunities at each site to maximize sales and to keep each site looking its best on behalf of the customer.

• Serve as the customer service liaison and advocate between managers, clients, and field team members.

• Conduct regular walk-throughs with clients to ensure customer satisfaction and audit the quality of services provided.

• Always present a professional attitude and appearance.

• Assist in scheduling, overseeing, and planning field operations in conjunction with the field supervisor to achieve the client’s expectations while complying with all company policies/procedures and safety regulations and adhering to contract specifications.
• Monitor job profitability by customer and site.
• Monitor quality of maintenance sites and communicate issues to the appropriate field supervisor and customer when necessary.
• Monitor hours used vs budgeted hours for each site throughout the season and communicate with the appropriate field supervisor when needed.'

Education and/or Work Experience:

A degree in horticulture, landscape construction, or related from an accredited college or university is encouraged but not required.

Knowledge, Skills, and Abilities:

Horticultural knowledge and proficiency with landscape operations is a must.Excellent written and verbal communication skills and capability of working in a team environment is required. Must be able to work with designated field staff to meet or exceed the company and client’s expectations. Can direct and carry out tasks related to job monitoring, invoicing, scheduling, and job tracking for the entire assigned portfolio. Must possess a valid IL Driver’s License and be insurable by company insurance carriers.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Landscaping: 1 year (Required)
• Horticulture: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person