Now Hiring - Licensed Jr Community Association Manager in Kissimmee, FL

About us

Do you have a passion for helping others?

Great opportunity for newly licensed CAM! If you’re one of the best compliance professionals in the industry with a friendly, customer-focused personality, then we want you to work with our terrific team!

What we need: An awesome full-time JR CAM to support an onsite in the Lakeland area.

What you’ll get: A supportive, fun company culture where you get to make a difference. After all, you help make communities great, and you help people love where they live! Plus, we offer some crazy good benefits, including a generous PTO plan and an innovative vacation reimbursement program! (Yes, you get cash for going on vacation!) Love where you work!

POSITION SUMMARY

The CAM is accountable for supervising the portfolio of communities assigned, with a major focus on compliance and covenant enforcement. The CAM will report to the Community Association Manager.

POSITION FUNCTIONS:

1. Perform routine inspections of community & common areas to ensure proper maintenance services are being fulfilled

2. Conduct community & common area inspections by providing a complete, timely and effective covenant enforcement service including issue and follow-up of violation notices for noncompliance in software and taking corrective action as required

3. Create and send email communications

4. Participate in advisory groups as needed

5. Update homeowner’s account information in FRONTSTEPS daily

6. Provide requested account and community information to authorized homeowners and vendors

7. Record and document daily/weekly/monthly maintenance reports

8. Contribute to the Architectural change and approval process by creating ARC guidelines, rules and regulations, collection process, etc. and communicating status to Directors

9. Assist Community Manager and assigned advisory groups with vendor management process to include bidding, hiring and monitoring vendors to ensure professional contract management practices

10. Manage the vendor work order process and communicate scheduling with vendor and residents

11. Draft and submit compliant and timely meeting notices, board and committee packets and meeting minutes for Community Directors to review and approve prior to distribution.

12. Maintain electronic paper file storage and retentions

13. Ensure the timely, efficient handling and resolution of each inquiry, request, dispute or complaint by establishing needs, investigating problems and identifying and implementing agreed upon solutions

14. Ensures the on time, on budget completion of special projects that meet agreed objectives by confirming details, developing and implementing project plans (resources, tasks, timelines), tracking progress and reporting progress as required

15. Respond and assess after-hour urgent matters to determine the priority of the situation

16. Attend and assist with community lifestyle events as needed

QUALIFICATIONS AND REQUIREMENTS

• Licensed CAM
• High-school Diploma / GED
• Knowledge of HOA/CONDO
• Excellent customer service skills
• Ability to communicate effectively orally and in writing
• Ability to establish and maintain productive working relationships with staff, vendors and residents
• Working knowledge of association documents, a plus
• Proficient in Microsoft Office suite of programs: Word, Excel, and Outlook
• Ability to meet deadlines
• Ability to multi-task and learn at a fast, hands on pace
• Ability to work with little supervision, problem solve and be proactive rather than reactive
• Ability to make decisions and carry out directions
• Excellent organizational skills and ability to prioritize work
• Must be authorized to work in the US
• Must have valid driver’s license
• Must have background screen results that meet the criteria of Artemis for the position
• Ability to speak and write fluent Spanish is preferred

WORKING CONDITIONS AND PHYSICAL DEMANDS

Must be able to stand for extended periods, sit; walk; use hands and fingers to feel and handle; reach with arms and hands; talk, hear, stoop, kneel and crouch; lift weight or exert force of up to 30lbs. Must have the ability and be willing to work occasional nights or weekend days for job / community related functions.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Community Association Manager (Required)

Work Location: One location