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SalesJobs Featured Listings |
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| Not to be confused with a computer technician, a computer salesperson (often called an IT sales professional) delves into the pre and post sales of computer hardware and software. An IT sales jobs goal is also to offer support for the hardware and software that is sold and to serve as a liaison between computer hardware companies and consumers. The main function of an IT sales careers professional is to serve as a link between the customer and the supplier, and effectively meet the needs of both parties. The sales professional must recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer hardware/software offered. Personal interaction is the name of the game, and the sales professionals are often required to construct sales pitches and presentations aimed to increase customer interest. Sales professionals may often do "cold calls" to customers designed to increase interest in new products. The professionals may also be required to assist with the company helpline and serve as a customer service representative to customers who experience technical difficulties. Training for an IT sales job varies, but many employers simply require on-the-job training. This will likely include shadowing a current, more seasoned professional in the company. Many employees will value prospective employees that have undergraduate degrees in marketing, business/management, business information systems and mathematics, as the skills acquired throughout these degree programs can be directly applied to a sales position in IT.
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